Delivery and returns
In stock: shipped within 24 h
the same day or the next day
Other pieces: 2 to 4 weeks
lead time shown on each product
Parcel tracking
link sent by email
1. Shipping times
- In-stock pieces: shipped the same day or the next day, depending on when you order.
- Other pieces: 2 to 4 weeks depending on the brand, with the lead time shown on each product page.
- Some pieces are shipped directly by the brand. If your order contains both, you may receive several parcels.
2. Delivery methods
- Colissimo home delivery (France, parcels up to 20 kg).
- Mondial Relay pick-up point (France and Europe, parcels up to 20 kg).
- MBE home delivery for furniture, bulky parcels and fragile pieces such as vases (France and Europe).
Carrier delivery times are indicative: once the parcel has been collected, transit time is out of our hands. Shipping costs are calculated by weight and volume and shown in your cart before payment. In every case, you receive a tracking link by email.
3. Destinations
- Europe: France, Germany, Belgium, Spain, Italy, Luxembourg, the Netherlands, Poland and Portugal, with costs calculated automatically.
- Rest of the world (United Kingdom, Switzerland, Canada, United States, Japan, Australia…): delivery available on quote. Ask for a quote.
4. On delivery
- Check your parcel in front of the courier. If it is damaged, write precise reservations on the delivery note.
- Send us photos within 48 h: we will take care of the rest.
5. Returns
- You have 14 days after delivery to change your mind.
- Items must be returned complete and in their original packaging.
- Return shipping is at your expense, unless the item is defective or does not match your order.
- Refunds are made within 14 days.
- To start a return, contact us.
